If you are having issues configuring PPC Protect our support team may ask for "Read Only" access. Find out how to grant it here.
If you have been asked to provide "Read Only" access by our data or support teams as part of the troubleshooting process, please follow the guide below:
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Go to "Tools & Settings", then "Account access"
Add PPC Protect as an allowed domain
- Select "Security Settings"
- Click "Add domain"
- Enter "ppcprotect.com" in the empty text box
- Click save
Select "Users" then click the blue plus button to add a user
Add our data & support team as a read only user
- Enter email@example.com in the email field
- Select "Read Only"
- Click "Send Invitation"
That's it! Our support team will then troubleshoot your account on your behalf and let you know what they find, along with any required updates to get data flowing. Once the issue is fixed they will remove the read-only connection from your account.